Officer, Invisible Payments at Stanbic IBTC Bank

Posted on Thu 04th Jul, 2013 - hotnigerianjobs.com --- (1 comments)

Stanbic IBTC Bank - The Operations division of Standard Bank is at the very centre of all the bank’s procedures, enabling and optimising our Corporate and Investment Banking activities. We develop prototype concepts into robust, reliable solutions, constantly evolving our existing product range to help the bank maintain a competitive lead with our global clients. We are also in demand as internal consultants to the business, helping to manage the Bank’s assets through effective risk management and control systems. As part of this role we now seek an experienced professional, who will help guide our work to fulfill our ambitious growth strategy

We are recruiting to fill the above position of:

Job Title: Officer, Invisible Payments

Job ID: 11684
Location: Nigeria

Position Description
To support and assist Team leader by providing efficient and effective transaction processing so as to provide a simpler better and faster customer service, minimize operational losses as well as ensure good customer relationships.

Authority Limits
No action to be taken outside group standards, procedures, approved objectives and policies without the prior approval of the Head, IBC

Reporting Structure
Reports to Team Leader – FX Payments

Required Skills and Qualifications

Process all invisible transactions with appropriate documentation.
Ensure adherence/ compliance to Internal laid down procedures, International standards and Exchange Control Rulings.
Collation and processing of customer requests for FX purchase for Invisible transactions.
Ensure that all reconciliation is done daily on Nostro account, position reconciliation and suspense account.
Scrutinise transfer application forms received from branches against supporting documentation.
Check and sign all entries that have been passed.
Proper filing of Invisible transactions and handing all such to the filing officer for safe keeping.
Check Statements for debits relating to previous day’s invisible payment transfers
Ensure invisible telegraphic Transfers are accurately debited within 24-hours of receipt of customers’ instructions.
Ensure repatriation of cancelled CCIs within 5 working days of repatriation
Recover charges on statements received from foreign banks.
Send follow-up queries on outstanding items and escalate reminders to Team leaders.
Ensure that charges are taken with respect to services provided and remittances are made as at when due
Ensure compliance to recommendations made in Audit / Routine Control Officers’ reports.
Highlight irregular practices and take corrective action whenever possible.
Monthly collation of the units volume statistics (Due date: 1st working day of succeeding month)
Ensure the correct and timely handling of assigned responsibilities.

Customer Service

Enhance the bank’s image through effective customer service.
Treat external and internal customers as the most important part of the business unit hence aim for the highest rate of satisfied customers.
Maintain a good service relationship with TPS, CIB, PBB, GM, GMO, Reconciliation department and other business units.
Reduction in customer complaints.

Filing
Ensure that all processed and paid invisible transactions are filed accordingly.

Required Competencies

Intellect.
Has a sound recall of processes and can apply previous experience to facilitate the resolution of problems identified.

Application Closing Date
17th July, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online

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Comments (1)

No. 1

Posted on Sun 07th Jul, 2013 04:24:19 GMT by willsonblunt

cool

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